Our representative will wait for you at the Arrivals entrance with a sign in your name. Just introduce yourself and you will be directed to the car in the parking.

Our representative will meet and greet you at the reception at the agreed time indicated in your booking confirmation.

A valid credit card needs to be submitted on the day of rental /Payment can be settle by cash as well.

When exploring Praslin, ensure that you park in designated parking spots. Avoid parking in no-parking zones or blocking entrances, as this may lead to fines or towing. Be particularly mindful of busy areas around beaches, hotels, and markets. Do not park under the coconut tree. As coconuts can break the windscreen and leave a nasty dent in the car which you will be held responsible for. And avoid parking on private property.

We will make you another fair proposal with a vehicle of the category available closest to your request.

Yes parking is free, the only payable parking area is at Anse Lazio beach with a fee of 100scr only for whole day.

We drive on the left, therefore the steering wheel will be on the right. We advise to rent an automatic car.

You will need to call the telephone number on the rental agreement.

The excess stipulates the maximum responsibility/liability of the guests should any damages be caused to the rented vehicle. The maximum excess with the daily rate displayed on the website is €1500. Additional CDW Coverage can be purchased to lower the excess to €800.

Upon securing the reservation with Kreolo Car Hire there will be a balance payment to be made on the day of rental upon arrival. The representative will meet you at the designated location you have provided as per your booking and complete the rental agreement along with payment.

A valid credit card and your country of origin driving license.

We rent out all our rental cars with a full tank of fuel. You should also return the rental car with a full tank or as the same as it is stated on the rental agreement. The renter will be charged for any missing fuel when returning the vehicle.

Our rental car has a public / third party liability insurance with a minimum coverage amount as per local legislations. CDW (Collision Damage Waiver) Insurance is also included in our rates when booking for 2 days or more. For booking of 1 day or less, please note, CDW Insurance is available as an additional chargeable option and is NOT included in the daily rate.

Any additional driver needs to be registered in the rental agreement. The additional driver needs to be present at time of pick-up and also provide a valid driver’s license and passport only. We do not charge for additional driver. Allowing any other person(s) who is not included in your rental agreement, to drive the rental car, is a major breach of the rental agreement.

Any additional driver needs to be registered in the rental agreement. The additional driver needs to be present at time of pick-up and also provide a valid driver’s license and passport only. We do not charge for additional driver. Allowing any other person(s) who is not included in your rental agreement, to drive the rental car, is a major breach of the rental agreement.

Our car rental prices are based on a 24 hour time period, e.g. if you reserve and pick up your car rental at 14:00 you will have to drop it off at 14:00 at the latest. If you return the car later, you will be charged for an additional day. Please note that if you return your car earlier than your pick up time, we do not do refunds for unused days or hours.

We understand that you might get delayed, so we try our very best to be flexible. If you’re returning late or you need to extend your car rental, do make sure you contact us as soon as possible. Should you return the vehicle later than the agreed time as per the rental agreement, without our authorization, you will be charged an additional day and any other operational and displacement costs incurred by Kreolo Cars. Late Return Fee only applies for Authorized extension to your rental contract, by means of contacting us at least 6 hours prior to the scheduled return time stated on the rental agreement Please note, if you return the rental car after the agreed time stated on the rental agreement, you will be charged for an additional day.

Car Rental works on 24 hour basis, counted as 1 day. You are charged for each day (24 hours) you hire your car. Whether you hire it for just 2 hours or 24 hours, you will be charged for a full day. We DO NOT offer refunds for any unused days or hours.

We charge a "Late Return Fee" for an Authorized extension to your return time. The Late Return Fee is fixed at Euro 25 (or equivalent) for a maximum of 2 hours. Extensions of more than 2 Hours, you will be charge for an extra day.

Firstly, a ‘‘third party’’ is considered to be anyone or anything that isn’t you or owned by you. In the context of car insurance, this includes other vehicles, drivers, pedestrians, and sometimes other passengers within your rental vehicle.

Secondly, when we talk about liability, we’re simply referring to legal responsibility – who is legally responsible for any damages caused in the event of an accident. Third-party insurance will usually be included automatically in your rental agreement, with the option to buy more comprehensive coverage when you pick up your vehicle.

Third-party liability insurance will cover you for any third-party costs you are liable for during the rental period. Generally, if you or any other driver causes or is involved in an accident on the road, third-party liability insurance will cover:

• The cost of damages to the property of a third party. This can be a vehicle, the outside wall of a home you may have bumped into, or any personal item damaged in a crash.
• Any medical bills or loss of earnings caused as a result of injury to a third party (e.g. another driver).
• Any legal fees that result from the accident. This may be court fees or payment for expert legal advice.

Third-party liability insurance doesn’t cover damages to your own vehicle if it’s stolen. As mentioned, third-party coverage will usually be included in all basic rental car insurance contracts, but can be deemed void if you break the terms of your rental agreement or the law. Here are a few circumstances in which your insurance can be voided:

• You drive the car off-road. This generally means driving the vehicle away from main roads and designated driving areas; into open fields, across rocky terrains, and through the sea.
• You are caught driving under the influence of drugs or alcohol.
• You are caught letting someone else drive the vehicle when they are not insured to do so.

• The cost of damages to the property of a third party. This can be a vehicle, the outside wall of a home you may have bumped into, or any personal item damaged in a crash.
• Any medical bills or loss of earnings caused as a result of injury to a third party (e.g. another driver).
• Any legal fees that result from the accident. This may be court fees or payment for expert legal advice.

While third-party coverage is a legal requirement in our country, the minimum legal amount of coverage can vary. Sometimes, the third-party coverage you’ve purchased may not be enough to cover the damages caused to another vehicle, or if your rental vehicle is stolen or involved in a fire.

If the damages exceed your policy cover (the amount the insurance company is willing to cover), then you will be forced to pay the remainder of the money yourself. For example, if the insurance covers up to USD 2,000 of damages but the damages total USD 10,000, you will be required to pay the remaining USD 8,000.

To combat this, Kreolo cars provide the option to purchase more significant third-party liability coverage. Although this may initially seem more expensive than standard third-party coverage, it will help remove any doubt in your mind of future costs associated with your rental vehicle.

While most do, some rental companies don’t automatically include third-party liability coverage in your rental agreement. It can be tempting to reduce your rental costs and drive without insurance but this can bring serious legal and financial consequences.

Let’s say you’re a driver without insurance and you’re involved in an accident. Instead of the rental company covering the costs of damages via your third-party insurance, you may be asked to pay for the damages yourself, as well as deal with any paperwork or legal issues that arise as a result. In these situations, the insurance or Kreolo Cars Company may still pay for any third-party costs. However, there might still be a chance that Kreolo Car Company also can take legal action to reclaim the money they’ve paid on your behalf.

If the damages exceed your policy cover (the amount the insurance company is willing to cover), then you will be forced to pay the remainder of the money yourself. For example, if the insurance covers up to USD 2,000 of damages but the damages total USD 10,000, you will be required to pay the remaining USD 8,000.

To combat this, Kreolo cars provide the option to purchase more significant third-party liability coverage. Although this may initially seem more expensive than standard third-party coverage, it will help remove any doubt in your mind of future costs associated with your rental vehicle.